Canada Launches Digital Transformation Agency to Innovate Government Services

The federal government in Ottawa is establishing a new organization that aims to leverage digital technologies to enhance Canadians’ access to and experience with government services.

A press release from the Prime Minister’s Office (PMO) issued on Thursday detailed the formation of Digital Transformation Canada, which seeks to improve the government’s technology development, procurement, and utilization, among various other objectives.

The PMO also introduced Patrick Pichette as the new CEO of Digital Transformation Canada.

Pichette served as Google’s chief financial officer from 2008 to 2015 and has held executive roles at Bell Canada, McKinsey, and Spring Canada.

“Bringing in Patrick Pichette will provide top-notch expertise in digital transformation, innovation, and organizational change to propel this essential initiative forward,” stated Prime Minister Mark Carney.

As per the PMO, the new agency will focus on scaling digital solutions, including artificial intelligence, across the government to minimize redundant efforts and operational costs while enhancing digital sovereignty and security.

“By modernizing the delivery of public services, eliminating redundancies, and fostering the growth of Canadian tech companies, we will boost our economy, enhance outcomes for Canadians, and position Canada as a leader in the digital era,” Carney added.

The announcement indicated that the agency will provide public servants with resources to decrease administrative burdens and enhance efficiency in delivering governmental services.

Additionally, the agency is set to utilize federal funding to assist Canadian AI and digital firms in testing, scaling, and commercializing innovative technologies.

This new organization will be overseen by Joël Lightbound, the Minister of Government Transformation, Public Works and Procurement, and will integrate Shared Services Canada along with segments of the Treasury Board Secretariat, Public Services and Procurement Canada, and Employment and Social Development Canada.

Source

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